Last updated: 30/09/2025
1. Introduction
Outdoor Holidays (SC Calema Cernea SRL) respects your privacy.
Therefore, this policy explains what data we collect, why we collect it and how we protect it.
We follow the rules of the EU GDPR. For example, we protect your data and give you rights over it. Additionally, you can check our Terms and Conditions for more details.
2. Who We Are
- Company name: SC Calema Cernea SRL
- Tour brand: Outdoor Holidays
- Registered office: Politehnicii Street 3, Ap.3
- Tour License: #1225 – issued by the Ministry of Tourism, Romania
- Email: office@outdoorholidays.eu
- Phone: +40 770 584 326
3. What Personal Data We Collect
We may collect the following data:
- Name
- Email and phone number
- Country and passport ID (if needed)
- Emergency contact
- Health or food info (for the tour)
- Billing details
- IP address and website activity
4. Why We Use Your Data
We use your data to:
- Book and manage your trip. Also, to contact you before or during the tour.
- Send invoices. Moreover, to meet legal rules.
- Improve our services. In addition, to send offers if you agree to receive them.
5. Legal Basis for Processing
We process your data based on:
- Contract — to fulfill your booking
- Law — to meet legal requirements
- Consent — for marketing or special info
- Legitimate interest — to improve services
6. Who We Share Your Data With
Your data may be shared only with:
Tour guides, drivers, or partners involved in fulfilling your booked tour.
Secure and GDPR-compliant payment processors.
Legal and accounting services (as required by law).
Data Transfer Outside the EU: Your data is stored securely on GDPR-compliant platforms within the EU where possible. If we transfer data to partners or third-party service providers outside the European Union (e.g., email service providers), we ensure they provide an adequate level of protection or that we use Standard Contractual Clauses (SCCs) approved by the European Commission.
We never sell or rent your personal data.
7. Data Storage and Retention
Your data is stored securely on GDPR-compliant platforms. We keep your data only as long as needed, or as the law requires (up to 10 years).
You can ask us to delete your data when allowed by law.
8. Your Rights Under GDPR
You have the right to:
- Access your data
- Correct mistakes
- Request deletion (“right to be forgotten”)
- Restrict or object to processing
- Withdraw consent anytime
- Complain to the data authority (ANSPDCP)
9. Cookies and Tracking
Our website uses cookies to improve your experience and analyze traffic. You can manage cookies in your browser settings.
Learn more in our Cookie Policy.
10. Photo & Media Consent
Photos may be taken during tours for promotional use (website, social media). You will be asked to consent or opt out via our Traveler Statement Form.
11. Third-Party Links
Our site may link to third-party websites (e.g., partners, tourism boards). We are not responsible for their privacy policies.
12. Contact Us
If you have questions about your data, please contact us:
- Email: office@outdoorholidays.eu
- Phone: +40 770 584 326
13. Changes to This Policy
We may update this policy occasionally. Please review it regularly. Using our services means you accept any updates.