Terms and conditions

 

Accepting terms and conditions
By using this site or by ordering touristic packages you give your consent regarding this Terms & Conditions, without any other restriction. 

The tour operator for your trip is NeoTour Brasov/Sc Calema Cernea Srl, tour operator license #1225, issued by the Ministry of Tourism and Regional Development in Romania

Outdoor Holidays reserves the right to change and update at any time the content of the www.outdoorholidays.eu website as well as the privacy policy and the terms and conditions without any prior notification. Therefore, please check this section regularly to check the applicable terms and conditions. Continuing to access and use this Website implies your acceptance of any additions and alterations to the Terms and Conditions.

Services Provided by OutdoorHolidays

Outdoor Holidays provides trips and customized tours in Romania. The website allows you to search, book and pay using the online payment system.

Booking policy

Booking any of the tours and services on this website through our agents is also considered an understanding and acceptance of the Terms and Conditions. This means that you are responsible for making all payments due, notifying us if any changes or cancellations are required and for receiving the confirmation and keeping your party informed.

Your tour/ room/ activity can only be confirmed once a deposit has been received.

Every tourist needs to sign the statement before the tour.

Terms of Payment

The payment can be made via PayPal or by bank transfer.

Cancellation policy

If you wish to cancel or change in any way the service booked or purchased (on condition the Tourism Service Provider allows it), it is your responsibility to notify the agency in writing about your intentions.

You can cancel free of charge at least 48 hours before the day of the activity.

Complaints
Any complaints must be notified to the agency on the day so that attempts can be made to resolve any problems there and then.

Intellectual Property Rights and Use of Materials and Information on the Website

The copyright, intellectual property rights and website content belong to Outdoor Holidays. 

 Privacy Policy

You consent to our processing and sharing of personal data/information about you and other members of your party that you have provided to us in accordance with the general terms and conditions. You represent that you have read and agree to the terms of our privacy policy, which can be found at our website.

Governing Law

These Terms and Conditions constitute the entire Agreement between the User and the agency and are governed by the laws of Romania.

We reserve the right at any time to modify this Agreement without prior notice to you.

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