Accepting terms and conditions
By using this site or by ordering touristic packages you give your consent regarding this Terms & Conditions, without any other restriction.
The tour operator for your trip is NeoTour Brasov/Sc Calema Cernea Srl, tour operator license #1225, issued by the Ministry of Tourism and Regional Development in Romania
Services Provided by OutdoorHolidays
Outdoor Holidays provides trips and customized tours in Romania. The website allows you to search, book and pay using the online payment system.
Booking any of the tours and services on this website through our agents is also considered an understanding and acceptance of the Terms and Conditions. This means that you are responsible for making all payments due, notifying us if any changes or cancellations are required and for receiving the confirmation and keeping your party informed.
Your tour/ room/ activity can only be confirmed once a deposit has been received.
Every tourist needs to sign the statement before the tour.
Terms of Payment
The payment can be made via PayPal or by bank transfer.
If you wish to cancel or change in any way the service booked or purchased (on condition the Tourism Service Provider allows it), it is your responsibility to notify the agency in writing about your intentions.
You can cancel free of charge at least 48 hours before the day of the activity.
Any complaints must be notified to the agency on the day so that attempts can be made to resolve any problems there and then.
Intellectual Property Rights and Use of Materials and Information on the Website
The copyright, intellectual property rights and website content belong to Outdoor Holidays.
These Terms and Conditions constitute the entire Agreement between the User and the agency and are governed by the laws of Romania.
We reserve the right at any time to modify this Agreement without prior notice to you.